Terms and Condition
Legal Information
Terms & Conditions
1. Introduction
Welcome to {{ shop.name }} ("we," "us," or "our"). These Terms & Conditions govern your access to and use of {{ shop.url }} and any purchases made through our store, including orders shipped to Australia and Canada. By accessing our website or placing an order, you agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old, or the age of majority in your province or territory of residence, to make a purchase on our site. By using our site, you confirm that you meet this requirement.
3. Products & Pricing
- All product descriptions, images, and prices are subject to change without notice
- Prices are displayed in the currency applicable to your selected region and do not include duties, taxes, or customs fees unless stated otherwise
- We reserve the right to limit quantities and refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud
4. Orders & Payment
When you place an order, you are making an offer to purchase the product(s). We reserve the right to accept or decline your order for any reason. Payment must be received in full before an order is processed and shipped. We use secure third-party payment processors to handle all transactions.
5. Shipping & Delivery
We ship to Australia and Canada. Estimated delivery times are provided for guidance only and are not guaranteed. {{ shop.name }} is not responsible for delays caused by customs processing, courier services, or circumstances beyond our reasonable control. Any customs duties or import taxes applicable in your country are the responsibility of the customer, unless otherwise stated at checkout.
6. Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy. Please refer to that page for full details on eligibility, timeframes, and the return process.
7. Consumer Rights by Region
🇦🇺 Australia
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you under the Australian Consumer Law (ACL) or any other applicable law that cannot be lawfully excluded. Where permitted, our liability for a breach of a non-excludable guarantee is limited to the replacement of goods, resupply of services, or refund of the amount paid.
🇨🇦 Canada
These Terms do not affect any statutory rights you have under applicable federal and provincial consumer protection legislation in Canada, which take precedence over any conflicting provision in these Terms.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of {{ shop.name }} or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
9. User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to our systems or another user's account
- Post or transmit any harmful, offensive, or misleading content
- Interfere with the proper functioning of the website
10. Limitation of Liability
To the maximum extent permitted by law, {{ shop.name }} shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased, except where such limitation is not permitted under Australian or Canadian consumer protection law.
11. Governing Law
These Terms are governed by the laws applicable in the customer's country of residence — Australia or Canada — without regard to conflict of law principles, except where mandatory local consumer protection laws provide otherwise.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date, and continued use of our website constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us or email us at {{ shop.email }}.